4.8
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Had a really good choice of tickets to match the various needs and flexibility people want when organising their holidays. Very easy to book and having options with payment was really useful. Having discount was really nice but prices were competitive compared to travel companies. We have our tickets already which is fabulous.
We bought a combo ticket for 2 attractions on Tenerife and weren't able to use one of them due to bad weather closure. The customer service representative told us that the chances for part refund are sleek due to T&C, but after long waiting for a response from the attraction's people, we have received our money back. This is how you can recognise a great company! We will be definitely using them next time!
Unfortunately we had to cancel our first set of tickets due to a bereavement. Aware we had to give 72 hours notice to cancel we were refunded the full amount in days. We have now rebooked and again the process was excellent. Looking forward to our trip. Thank you attractions tickets.
Easy to book the tickets we needed fast delivery to inbox and tickets available pretty much instantly to download.
Only thing I had trouble with was booking different tickets at the same time we needed 2 3 days and 2 2 day tickets it wouldn’t let me add all at once to the basket so I had to make 2 orders. Not a massive problem just would have Made it a little bit easier to have them al together on one order.
We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today
372 Coldharbour Lane, SW9 8PL, London, United Kingdom
4.8
26K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Very smooth & slick process to order tickets, receive electronic tickets & save to phone wallet
Date of experience: 01 June 2025
Tickets took four days to come through and that was only because I phoned to chase. The free burger offer didn't work, my son was told the code wasn't valid. Will just book direct with the attraction next time.
Date of experience: 23 May 2025
I had an issue with a recent purchase I made for Disneyland Paris where I had made an error in my booking. I messaged through Chat and received a very prompt response, after a brief explanation over Chat my error was resolved perfectly by Juliaand I received a confirmation email and was re-booked correctly within 30 minutes of my first contact. Excellent customer service, would definitely recommend a company with such exemplary customer service agents.
Date of experience: 30 May 2025
When I experienced difficulty accessing my account, I received a timely email from a staff member who helped me get into my account.
Date of experience: 27 May 2025
The staff were very helpful when I made an error.
they spoke clearly and had contacted me by phone leaving a message which was easy to follow and also contacted me by email.
A refreshing change for this day and age!!!
Date of experience: 01 June 2025
Very accommodating customer service with a friendly personality
Date of experience: 01 June 2025
Straight forward as always, with quick ticket download.
Date of experience: 01 June 2025
Reply from AttractionTickets.com
We're happy to hear that your ticket download was quick and easy! Thanks!
Generous discount when you purchase hotel and tickets together. Make sure you select the correct start date for your ticket so your time doesn't run out during your holiday.
Date of experience: 25 May 2025
Reply from AttractionTickets.com
We truly appreciate your feedback.
I bought some tickets at the start of this year to Gatorland for our upcoming trip to Florida in August. Around April time, I got a email telling me the free gator food voucher was ready which is when I noticed the child ticket was missing. I rang them up and they told me there was a technical issue and they'd fix the issue for me and email me the ticket.
I never received an email so I checked a few weeks later to find that all the tickets were now missing on the account so had to ring up again. Again, I was told this would be fixed and I'd get an email with the tickets.
I still never received an email and when I checked my account after a few weeks they had actually removed the discount code and it showed I owed them money despite having paid for them all up front!
I had to ring for a 4th time and was promised it would be fixed and I'd have all the tickets emailed to me... Guess what?! 2 weeks later I still haven't received an email and am still missing a child ticket that I've paid for! it's great that they're easily contactable but their processes and customer service is terrible. Fortunately, these are only cheap tickets but I certainly will never purchase expensive Disney or Universal tickets because if something goes wrong good luck in getting them to sort it!
Date of experience: 02 June 2025
Reply from AttractionTickets.com
We're sorry to hear about your experience and appreciate you bringing this to our attention.
To help us look into this further and resolve the issue, could you please confirm your order reference number?
Thank you for your patience.
____________________________________________
Thank you for providing your order reference. We sincerely apologise for the inconvenience and frustration you have experienced.
Please be assured that we have forwarded your case to our Customer Services team, who will investigate this matter thoroughly and get back to you as soon as possible.
We truly appreciate your patience and understanding.
Best regards,
Attraction Tickets Team.
Very easy to pay. When I called to change dates very friendly and great service
Date of experience: 29 May 2025
Easy to book the tickets we needed fast delivery to inbox and tickets available pretty much instantly to download.
Only thing I had trouble with was booking different tickets at the same time we needed 2 3 days and 2 2 day tickets it wouldn’t let me add all at once to the basket so I had to make 2 orders. Not a massive problem just would have Made it a little bit easier to have them al together on one order.
Date of experience: 31 May 2025
Reply from AttractionTickets.com
Many thanks for the five stars.
Easy to navigate website and digital tickets were downloaded within a few mintes of purchase
Date of experience: 31 May 2025
Excellent customer service and simple, competatively priced and easy to purchase. Buy with confidence.
Date of experience: 24 May 2025
Great prices, easy to book. Have used them a few times now
Date of experience: 24 May 2025
Reply from AttractionTickets.com
We appreciate you taking the time to leave us a 5-star review!
Great company, have been using them for years for all our tickets x
Date of experience: 24 May 2025
Very quick and easy. All information emailed over asap. Really good experience.
Date of experience: 31 May 2025
Same as last year.Excellent service with an easy transaction & value for money
Date of experience: 30 May 2025
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