AttractionTickets.com Reviews 25,822

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Super easy layout of the page and found the tickets we wanted pretty quickly, it clearly outlined what you got and a discount. When checking out I had no issues applying the discount code and I received an email about 10 minutes after purchasing to say tickets were ready to be downloaded. so extremely quick service.

Rated 5 out of 5 stars

Used them for Disney Paris and Disney Florida in the past year. Both times I had queries about my order and their customer service is fantastic. Helped me with my queries and made my holidays perfect for the family! Cheapest prices and always fast to respond.

Rated 5 out of 5 stars

Customer service was brilliant: I booked tickets but missed out the discount code. I called customer services up a few hours later. The lady was very friendly on the phone, cancelled my booking and then rebooked for me adding on the discount code.
Very happy with the service I received, thank you

Rated 5 out of 5 stars

Experience was really good also corrected a mistake of mine by changing name on ticket not a problem …. I am waiting for an e ticket so I can add to wallet . Very good customer service


Company details

  1. #4 of 45 best companies in Event ticket seller

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today


Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Combo ticket change query

Had a query regarding the changes on combo Orlando tickets. Spoke to Wendy directly and she couldn’t have been more helpful. 5 Stars Wendy 🤩 I now have the right tickets at the best price for the parks that I want to visit

Date of experience: 14 March 2025

Rated 5 out of 5 stars
Verified

Great service

Catherine has been very patient while we were making our decision about parks and dates. Great deal, ease that adds to the excitement of our trip.

Date of experience: 13 March 2025

Rated 5 out of 5 stars

Disney Paris and Florida

Used them for Disney Paris and Disney Florida in the past year. Both times I had queries about my order and their customer service is fantastic. Helped me with my queries and made my holidays perfect for the family! Cheapest prices and always fast to respond.

Date of experience: 14 March 2025

Rated 5 out of 5 stars
Verified

Great

Experience was really good also corrected a mistake of mine by changing name on ticket not a problem …. I am waiting for an e ticket so I can add to wallet . Very good customer service

Date of experience: 06 March 2025

Rated 5 out of 5 stars
Verified

New york

Made easy use and easy to decide what was are best option

Date of experience: 06 March 2025

Rated 1 out of 5 stars
Verified

Our plans changed from going to Florida…

Our plans changed from going to Florida to visiting LA instead. Rather than being able to transfer our deposit to buying Disney tickets etc in LA, we had to lose the £50.deposit. Not helpful at all! Would have been spending a lot of money still with the company just in a different state! Have used Attraction Tickets for many years but won't be using again with such poor customer service.

Date of experience: 13 March 2025

Reply from AttractionTickets.com

Thank you for your feedback, and we’re truly sorry to hear about your frustration.
The Flex Plus option is designed as a type of insurance fee, and unfortunately, it cannot be transferred or credited toward other purchases. We hope this helps clarify why we are unable to accommodate this request.
We appreciate your loyalty over the years, and we’re truly sorry that this experience hasn’t met your expectations.
If you have any further questions or concerns, please don’t hesitate to reach out, and we’ll do our best to assist you.

Rated 5 out of 5 stars
Verified

Customer service was brilliant

Customer service was brilliant: I booked tickets but missed out the discount code. I called customer services up a few hours later. The lady was very friendly on the phone, cancelled my booking and then rebooked for me adding on the discount code.
Very happy with the service I received, thank you

Date of experience: 13 March 2025

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