AttractionTickets.com Reviews 26,111

TrustScore 5 out of 5

4.8

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Rated 3 out of 5 stars

Everthing was great, and we were about to rate our experience to the maximum. We found a good price for our tickets, but we wanted to change the date because we got confused when clicking on the calendar. So we emailed them immediately after the purchase, but they haven't answer back so far, and it's been 2 days already... We hope they contact us ASAP!

Rated 5 out of 5 stars

Had a really good choice of tickets to match the various needs and flexibility people want when organising their holidays. Very easy to book and having options with payment was really useful. Having discount was really nice but prices were competitive compared to travel companies. We have our tickets already which is fabulous.

Rated 5 out of 5 stars

Attraction Tickets are the BEST for booking Disney trips. They are super friendly, helpful and no problem is too big to solve. I would book with them every single time and recommend them to anyone! They're also the most affordable out there.

Rated 5 out of 5 stars

We bought a combo ticket for 2 attractions on Tenerife and weren't able to use one of them due to bad weather closure. The customer service representative told us that the chances for part refund are sleek due to T&C, but after long waiting for a response from the attraction's people, we have received our money back. This is how you can recognise a great company! We will be definitely using them next time!


Company details

  1. #6 of 42 best companies in Event ticket seller

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today


Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 3 out of 5 stars
Verified

No answers yet...

Everthing was great, and we were about to rate our experience to the maximum. We found a good price for our tickets, but we wanted to change the date because we got confused when clicking on the calendar. So we emailed them immediately after the purchase, but they haven't answer back so far, and it's been 2 days already... We hope they contact us ASAP!

Date of experience: 02 June 2025

Rated 5 out of 5 stars

Excellent customer service

We had an issue with our universal tickets and Michelle took her time to sort them out for us and even stayed on the call after the closing time. Extremely efficient and helpful.

Date of experience: 02 June 2025

Rated 5 out of 5 stars
Verified

Great Website

Good pricing and easy to navigate website.
Wide range of trips to choose from.

Date of experience: 01 June 2025

Rated 5 out of 5 stars
Verified

Excellent and easy process

Excellent and easy process. Love the many options for tickets that are available. Such an easy process once you make your mind up on what you’re looking for.

Date of experience: 02 June 2025

Rated 4 out of 5 stars
Verified

Loro Parque Zoo Tenerife

This was a great venue for a family group of 10 aged 1-70! We all loved the zoo. The orca and dolphin shows were fantastic and all the animals appeared cared for. Reassuring that they are very involved in rescue and conservation work, as obviously the best place for all of these wonderful creatures is in their wild habitat - but it was very educational.
The parque is very clean and beautifully landscaped. We took a free road train from the square in Puerto dela Cruz which added to the fun!
Ordering was easy and digital tickets were promptly sent. The price was good too and included a free burger. It was very helpful that once purchased for this particular attraction that we could use our ticket any day.
The only problem we encountered was the ticket nor the venue provided any info as to where we could order our burgers - this would have been useful to know as we wasted precious time asking at different food outlets and queing at the wrong place.
I would use AttractionTickets again.

Date of experience: 26 May 2025

Rated 5 out of 5 stars
Verified

Attraction Tickets are the BEST!!

Attraction Tickets are the BEST for booking Disney trips. They are super friendly, helpful and no problem is too big to solve. I would book with them every single time and recommend them to anyone! They're also the most affordable out there.

Date of experience: 02 June 2025

Rated 4 out of 5 stars
Verified

got them quickly easy to print of and…

got them quickly easy to print of and store on my phone but what I miss is the small plastic ticket that we used to get, they are always a good bit of merchandise to keep, I have all my previous ones

Date of experience: 01 June 2025

Rated 5 out of 5 stars
Verified

Great service

Quick, easy and just what we asked for 👍

Date of experience: 25 May 2025

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Reply from AttractionTickets.com

We're happy to hear that we met your expectations with our quick and easy service. Thank you for your positive feedback!

Rated 1 out of 5 stars
Verified

Will not use again

Tickets took four days to come through and that was only because I phoned to chase. The free burger offer didn't work, my son was told the code wasn't valid. Will just book direct with the attraction next time.

Date of experience: 23 May 2025

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Reply from AttractionTickets.com

Thank you for your feedback. We sincerely apologise for the delay in receiving your tickets — this was due to a technical glitch that has now been resolved.

Regarding the free burger offer, we’re sorry to hear about the trouble your son had with the code. As stated in the terms and conditions, the offer is redeemable exclusively at The Beach Club in Siam Park. Could you please let us know which restaurants you tried to use it at? This will help us clarify things for future guests.

We appreciate your patience and hope to have the opportunity to assist you better next time.

Best regards,
Attraction Tickets Team.

Rated 5 out of 5 stars
Verified

Fantastic customer service

I had an issue with a recent purchase I made for Disneyland Paris where I had made an error in my booking. I messaged through Chat and received a very prompt response, after a brief explanation over Chat my error was resolved perfectly by Juliaand I received a confirmation email and was re-booked correctly within 30 minutes of my first contact. Excellent customer service, would definitely recommend a company with such exemplary customer service agents.

Date of experience: 30 May 2025

Rated 5 out of 5 stars
Verified

When I experienced difficulty accessing…

When I experienced difficulty accessing my account, I received a timely email from a staff member who helped me get into my account.

Date of experience: 27 May 2025

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Reply from AttractionTickets.com

We're happy to hear that a staff member was able to help you access your account in a timely manner. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars
Verified

Excellent staff.

The staff were very helpful when I made an error.
they spoke clearly and had contacted me by phone leaving a message which was easy to follow and also contacted me by email.
A refreshing change for this day and age!!!

Date of experience: 01 June 2025

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Reply from AttractionTickets.com

We appreciate you taking the time to leave us this great review!

Rated 5 out of 5 stars
Verified

Very accommodating customer service…

Very accommodating customer service with a friendly personality

Date of experience: 01 June 2025

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Reply from AttractionTickets.com

We're so happy to hear that our customer service was accommodating and friendly. We appreciate your positive feedback!

Rated 5 out of 5 stars
Verified

Straight forward as always

Straight forward as always, with quick ticket download.

Date of experience: 01 June 2025

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Reply from AttractionTickets.com

We're happy to hear that your ticket download was quick and easy! Thanks!

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