AttractionTickets.com Reviews 26,615

TrustScore 5 out of 5

4.8

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its user-friendly booking process, highlighting the ease of navigating the website and promptly receiving tickets. Consumers appreciate the competitive prices and special offers available, often finding them better than purchasing directly. People also rave about the exceptional customer service, noting the friendliness, knowledge, and helpfulness of the representatives. The ability to easily amend bookings, receive quick assistance via phone, and resolve issues efficiently further contributes to the positive user experience. Many reviewers express their loyalty, stating they wouldn't buy tickets from anywhere else and highly recommend the company for future travel plans.

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See what reviewers are saying

Rated 5 out of 5 stars

We've used AttractionTickets for a few years booking tickets for Orlando attractions and always had a great experience. Today I called up because I accidentally booked the wrong tickets. Kirsty was su... See more

Rated 5 out of 5 stars
Verified

I always use attraction tickets for our florida holidays. They are so easy to get in touch with over phone ( yes you can actually talk to a real person !! ) Digital tickets you can actually scan a... See more

Rated 5 out of 5 stars
Verified

Unbeatable prices, hassle free and got tickets promptly. Found the website user friendly and managed to get all the info needed for booking universal hotel and park tickets. Had a great offer on at th... See more

Rated 5 out of 5 stars
Verified

We wouldn’t buy our Disney/Universal tickets from anywhere else. Excellent service, easy to use and, at the time of ordering, offering a Blue Light Card discount! We bought our Combi tickets, Un... See more

Company replied


Company details

  1. #7 of 42 best companies in Event ticket seller

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today


Contact info

4.8

Excellent

TrustScore 5 out of 5

27K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Excellent customer service

I had made a massive mistake when booking my tickets for Orlando. But the customer service is received from Yvonne was absolutely outstanding excellent customer service. Yvonne put me at ease and fixed the problem.
Hopefully Yvonne gets the recognition for her great work 👏

Date of experience: 01 July 2025

Rated 5 out of 5 stars
Verified

Epic express tickets.

Website is easy to use. Tickets were ordered easily. Price was good and discount code took an extra £52 off! Customer service was excellent when I had a problem and resolved it quickly for me. Would highly recommend.

Date of experience: 01 July 2025

Rated 5 out of 5 stars
Verified

Its always easy to book tickets with…

Its always easy to book tickets with this company and if there are any problems online there's always a helpful person on the phone to help you. Makes the experience fun to buy your attraction tickets .

Date of experience: 24 June 2025

Rated 5 out of 5 stars
Verified

Theme park tickets

I always use attraction tickets for our florida holidays. They are so easy to get in touch with over phone ( yes you can actually talk to a real person !! )
Digital tickets you can actually scan at gates too no messing around collecting tickets, can't fault this company

Date of experience: 30 June 2025

Rated 1 out of 5 stars
Verified

Customer service is poor wouldn’t even…

Customer service is poor wouldn’t even change my date on the tickets will be contacting the newspaper

Date of experience: 01 July 2025

AttractionTickets.com logo

Reply from AttractionTickets.com

We regret that our service did not meet your expectations regarding your ticket date change request. We are actively liaising with our Product Team and Siam Park to check if the ticket has some flexibility around the visit date. A member of our team will be in touch very soon with an outcome.

Rated 5 out of 5 stars
Verified

Superb Experiences

We love using Attraction Tickets and have done for a few years now, the website is easy to use and navigate, they have customer service agents on hand when you need them, paying is a seamless process, you get a generous amount of time to pay if you book in advance, tickets are sent quickly and references available as soon as bookings are made, thanks team.

Date of experience: 01 July 2025

Rated 5 out of 5 stars
Verified

Always the best!

Such an easy website to use and I’ve had great customer service whenever I have needed to call (which isn’t often). This is my 4th booking this year and I can’t wait to keep making more!

Date of experience: 24 June 2025

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service we needed to make changes to our booking and it was dealt with quickly & efficiently.
Staff are very friendly and knowledgeable they even checked to make sure we got the best available offer for new dates.

Date of experience: 01 July 2025

Rated 5 out of 5 stars

Great customer service

We've used AttractionTickets for a few years booking tickets for Orlando attractions and always had a great experience. Today I called up because I accidentally booked the wrong tickets. Kirsty was super helpful and got everything switched over for me in no time. Life saver thank you!

Date of experience: 02 July 2025

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