Absolutely brilliant. Small and compact. But wot a godsend in this weather we’re having. Wish I had bought one earlier. Ordered Wednesday evening. And it arrived the next afternoon. Best money we’ve spent. Now we sleep comfortably at night. Thank you appliance direct.
Appliances Direct Reviews 131,561
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Saw this company on line selling modern slatted radiators at a much lower price than anyone else. Thought I would try them and hopefully all would be OK. Radiators came on time and are of excellent quality and great price ,so now I can afford to buy new ones for other rooms 😀 😉
Found a great Air cooler however was unable to pay by American Express which meant a delay in placing the order. We had to request for an invoice to be able to then pay by bank transfer, the delay meant we missed the next day delivery cut off.
The cooler itself made a big difference to our office temperature in this current heatwave. Reduced the temperature by 4 degrees to a more comfortable 22. As we are unable to fit an aircon unit this was the next best option. Its relatively quite in operation and if you need a bit more cooler air then adding some ice into the top tray really helps. The team are very happy.
If Amex was accepted as a payment method I would have given 5 star.
Advantages:
Was impressed by quietness level from near silent up to a medium hum. Light weight. Portable. You can have it on recharge while it's running.
The price is reasonable for what it does.
Disadvantages:
On medium speed with oscillation it lasts 6/7 hours on full charge. The bleep noise on pressing any button.
Company details
Written by the company
We’re one of the UK’s leading online appliance retailers, offering the latest products and the biggest brands at the best prices. At Appliances Direct, you’ll find expert advice, friendly customer service, and thousands of appliances in stock, ready to be delivered to you the next day, including Saturdays. From laundry and dishwashers to refrigeration and cooking to TV entertainment, mobile phones, and air conditioners, we've got something for everyone. We also offer installation, connection and recycling services, and more. We’re here to keep your home life moving.
Appliances Direct
Written by the company
- Returns
- Changed your mind? Don't worry; you can return your item within 14 days of delivery. If your order has yet to be dispatched, log into your account and cancel it.
- We do installation
- Alongside delivery, we can install your new appliance and even test it to ensure it’s in working order.
- Environmentally aware
- We can remove your old appliance when you receive your new one and take it away for recycling, helping you to do your bit for the environment and saving a trip to the tip.
- 1,000,000+ happy customers
- We encourage all our customers to leave an honest review as this lets us know what we’re doing right and where to improve.
- Contact
- Got a question? We’re always happy to help 03300 412 271
Contact info
Buy It Direct, HD2 1UA, Huddersfield, United Kingdom
- 0871 984 4416
- emessage@appliancesdirect.co.uk
- www.appliancesdirect.co.uk
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Replied to 97% of negative reviews
Typically replies within 48 hours
Quick delivery on a day to suit
Quick delivery on a day to suit. Would use again.
Date of experience: June 21, 2025
Portable air conditioning unit
Absolutely brilliant. Small and compact. But wot a godsend in this weather we’re having. Wish I had bought one earlier. Ordered Wednesday evening. And it arrived the next afternoon. Best money we’ve spent. Now we sleep comfortably at night. Thank you appliance direct.
Date of experience: June 18, 2025
AVOID! FAILED NEXT DAY DELIVERY!
Orderd a fridge freezer on Thursday for next day delivery (friday) which didn't turn up, called the delivery company they said they didn't receive my item in time then said it'll be Wednesday at the earliest.. why offer next day delivery when you know its not possible?! Appliances direct or delivery company never told it wasn't been delivered either i had to chase this and lost days wages as had to be signed for!
Date of experience: June 21, 2025
Helpful guy in reception took my…
Helpful guy in reception took my perchance to the car
Date of experience: June 21, 2025
Really pleased with this tumbledryer…
Really pleased with this tumbledryer very easy to use and dries clothes and linen quickly. Hose is a little short but we’ve adapted it to my needs. Excellent delivery and delivery staff even took the cardboard and packaging away. Value for money.
Date of experience: June 21, 2025
Very good vfm
Very good vfm, far better price than Amazon and free over. Delivered courteously and on time.
Date of experience: June 21, 2025
Kept me informed from day 1 gave me a…
Kept me informed from day 1 gave me a delivery date nearer the time was given a time frame called me when they were at my address .brought goods into home & unpacked took rubbish away. Perfect.
Date of experience: June 21, 2025
Fridge/Freezer
From choosing and ordering online the whole process was straightforward. I was kept updated via email, telephone and text. Great selection of products. Fridge/freezer delivered on time. Would recommend
Date of experience: June 21, 2025
Item delivered on time and working…
Item delivered on time and working properly
Date of experience: June 18, 2025
Happy customer
The gentleman who delivered the parcel was very efficient, pleasant and on time, a day earlier than expected.
Date of experience: June 04, 2025
Having placed my order for a cooker
Having placed my order for a cooker, I then received a telephone call asking what the dimensions were. I explained it was their product and they should know. I said I wanted no further calls and was told I would be emailed. We then received 2 further phone calls and I have received no email. Don’t use if you want a professional service and therefore a sense of trust. I was left with the sense they were trying to sell something else eg warranty, fitting, etc
Date of experience: June 20, 2025
Excellent
Hi. I highly recommend this seller, I have already bought 4 different items over the last 5 years and they are still in good working order and have no issues what so ever. Deliveries have always been on time.
Date of experience: June 19, 2025
Vax carpet cleaner
Very prompt delivery, well packaged and delivered with care, excellent service
Date of experience: June 21, 2025
What's not to like?
Great price, goods exactly as described and quick delivery. Very professional company.
Date of experience: June 21, 2025
Great company
Very easy to order,great communication and brilliant delivery service,cannot fault them and will be purchasing again from them.
Date of experience: June 21, 2025
2 man lift
Driver arrived over 1 hr late, was by himself when job was a 2 man lift, I had to help him get the fridge freezer from the back of the van, then he brought it to our back back door which led straight into our kitchen and was just going to leave it outside because he was running late, we had paid for package removal and item into room of your choice,so he reluctantly helped me get it into the kitchen which took about 30 seconds,what if I had still been at work, I don't think he would have got it off the van without damaging it, because my wife certainly would not have been able to help him.
Date of experience: June 19, 2025
Great service Easy ordering online
Great service Easy ordering online
Fast delivery. Regular updates on delivery Schedule
Reasonably priced cooker lots of different models to choose from.
Good price for removing old appliance.
Delivery Operatiive courteous well mannered and very helpful
Date of experience: June 21, 2025
Fridge freezer …
Prompt delivery and the gent who deliver it, was curtious and helpful. Well done. Will use again. Thanks
Date of experience: June 21, 2025
The oven was delivered the day after…
The oven was delivered the day after you advised me of the delivery date. Therefore I was on holiday and had to be left with my tenant's, so I was unable to check it and install it, so rather inconvenient for me and them. Ordering online was efficient, just the delivery that wasn't.
Date of experience: June 20, 2025
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