Just bought Boss Portable BBQ, price was much cheaper than anywhere else, ordering process was quick and easy. Delivery was arranged to suit my diary and was done exactly on time. Can’t fault anything about this purchase and would happily buy from here again.
Appliances Direct Reviews 129,847
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Perfect in all respects. Fridge/Freezer arived next day well with in the 3 hour time slot and I received regular up dates from the couriers.
Two man delivery team from BJS were professional and courtious.
Item was unpacked and packaging and scrap unit were removed as ordered.
No problems with the product.
After an extensive online search I came across appliances direct on eBay so I searched the Internet for their main website and found them to be the cheapest around with a great selection.
I ordered 2 items and they were both delivered next day via courier. I would highly recommend this company
Love the website, novice radiator buyer and it was really informative and well presented. Radiator fitted today- it’s exactly what I wanted at a good price. On time delivery and updated all the way. I’m changing all my radiators and will defo be buying them from you guys. Thank you 👍👍
Company details
Written by the company
We’re one of the UK’s leading online appliance retailers, offering the latest products and the biggest brands at the best prices. At Appliances Direct, you’ll find expert advice, friendly customer service, and thousands of appliances in stock, ready to be delivered to you the next day, including Saturdays. From laundry and dishwashers to refrigeration and cooking to TV entertainment, mobile phones, and air conditioners, we've got something for everyone. We also offer installation, connection and recycling services, and more. We’re here to keep your home life moving.
Appliances Direct
Written by the company
- Returns
- Changed your mind? Don't worry; you can return your item within 14 days of delivery. If your order has yet to be dispatched, log into your account and cancel it.
- We do installation
- Alongside delivery, we can install your new appliance and even test it to ensure it’s in working order.
- Environmentally aware
- We can remove your old appliance when you receive your new one and take it away for recycling, helping you to do your bit for the environment and saving a trip to the tip.
- 1,000,000+ happy customers
- We encourage all our customers to leave an honest review as this lets us know what we’re doing right and where to improve.
- Contact
- Got a question? We’re always happy to help 03300 412 271
Contact info
Buy It Direct, HD2 1UA, Huddersfield, United Kingdom
- 0871 984 4416
- emessage@appliancesdirect.co.uk
- www.appliancesdirect.co.uk
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Replied to 97% of negative reviews
Typically replies within 48 hours
Perfect in all respects
Perfect in all respects. Fridge/Freezer arived next day well with in the 3 hour time slot and I received regular up dates from the couriers.
Two man delivery team from BJS were professional and courtious.
Item was unpacked and packaging and scrap unit were removed as ordered.
No problems with the product.
Date of experience: May 02, 2025
Ordered the BOSS Grill Louisiana 18.00…
Ordered the BOSS Grill Louisiana 18.00 one day arrived 13.00 the following day by DPD, brilliant service.
The grill was well packed with easy to follow instructions, no missing items, took about 90 minutes to assemble, looks great, works really well.
Date of experience: May 03, 2025
all ok wasnt happy with the price of…
all ok wasnt happy with the price of taking the old one away
Date of experience: May 02, 2025
Good quality product and service
Good quality product, prompt delivery by friendly delivery guys and well packaged with a good price
Date of experience: May 02, 2025
Great service.
Great service from start to finish. Everything worked like clockwork. And the product is amazing with an equally amazing price.
Date of experience: May 01, 2025
Very well informed about the delivery…
Very well informed about the delivery date and time. Reasonably priced.
Although I have given this 5 stars I was shocked that there was only one young man to lift the washing machine off the lorry and onto the trolley with no tail gate lift, I am sure this should be a two man job.
Date of experience: May 02, 2025
Excellent service
Easy to use website and prompt and professional delivery service
Date of experience: May 01, 2025
Excellent all round service
Needed a replacement appliance next day and the service was superb from order to delivery
Date of experience: May 04, 2025
All This For How Much
Nice easy site to find what I wanted at a very good price
Delivery guys phoned 20 minutes before arriving. They were on time, polite and in with both the fridge freezer and the washing machine and gone in 5 minutes
Pretty damn good
Date of experience: April 30, 2025
Easy to find and order item. Delivered…
Easy to find and order item Delivered on time, easy to track.
Date of experience: May 01, 2025
They delivered next day as promised and…
They delivered next day as promised and my fridge freezer was in perfect condition. The delivery men were experienced and polite and put the product exactly where I asked as well as giving me instructions. I couldn't have had a better experience
Date of experience: May 04, 2025
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Regular communication
Regular communication, was given a time slot the day before. Great price with free delivery. Second time in using this company for white goods. Would definitely recommend & i will use the company again if & when needed
Date of experience: April 29, 2025

Reply from Appliances Direct

Reply from Appliances Direct
Excellent service very helpful staff…
Excellent service very helpful staff friendly driver and helpful
Date of experience: May 04, 2025

Reply from Appliances Direct
What amazing service I ordered a…
What amazing service I ordered a microwave oven late evening and it was delivered the next day. After having been let down by a previous supplier it’s good to find a company that provides such excellent service. THANK YOU.
Date of experience: May 04, 2025

Reply from Appliances Direct
Easy to use website
Easy to use website, after service staff very friendly and helpful. Delivery driver and mate very helpful nothing was to much trouble, could not fault them.
Date of experience: May 04, 2025

Reply from Appliances Direct
Competitive pricing with delivery as…
Competitive pricing with delivery as promised
Date of experience: May 01, 2025

Reply from Appliances Direct
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