Appliances Direct Reviews 131,134

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Really easy to find what we wanted online. Also a useful prompt for additional items you may need alongside. Excellent prices with very reasonable delivery costs compared to other retailers. Our items arrived promptly and were very well wrapped. We were very happy with our purchase, and would highly recommend Appliances Direct.

Rated 5 out of 5 stars

Plenty of choice and very competitively priced. Delivery instructions were clear and order confirmed via a quick phone call from the company shortly afterwards.
Order was placed for delivery and inst
all at my elderly mother’s address. Delivery drivers were polite, well mannered and did a great job.

Rated 5 out of 5 stars

Our order arrived very quickly and we were told when it was going to arrive. We just paid for the standard delivery but it was practically the next day. Very easy to use the website as well with very competitive prices. I've used appliancesdirect before and always been impressed with their service.

Rated 4 out of 5 stars

Everything,but the delivery (DPD)was perfect. Marvellous selection of products and price was right.I'll be back when next I need new domestic appliances.
Comparisons are odious but my experience with
another supply and repair company was frightful...it wouldn't be fair to mention their name but here are some clues from their trading title "R***to.


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. TV store

Written by the company

We’re one of the UK’s leading online appliance retailers, offering the latest products and the biggest brands at the best prices. At Appliances Direct, you’ll find expert advice, friendly customer service, and thousands of appliances in stock, ready to be delivered to you the next day, including Saturdays. From laundry and dishwashers to refrigeration and cooking to TV entertainment, mobile phones, and air conditioners, we've got something for everyone. We also offer installation, connection and recycling services, and more. We’re here to keep your home life moving.

Appliances Direct

Written by the company

Returns
Changed your mind? Don't worry; you can return your item within 14 days of delivery. If your order has yet to be dispatched, log into your account and cancel it.
We do installation
Alongside delivery, we can install your new appliance and even test it to ensure it’s in working order.
Environmentally aware
We can remove your old appliance when you receive your new one and take it away for recycling, helping you to do your bit for the environment and saving a trip to the tip.
1,000,000+ happy customers
We encourage all our customers to leave an honest review as this lets us know what we’re doing right and where to improve.
Contact
Got a question? We’re always happy to help 03300 412 271

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

131K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

Boss BBQ cover

The delivery was good and at first sight the cover looked good. However when it rained it let water through and when it then dried it peeled the paint off the gas bbq lid . Dreadful cover , do not buy this item

Date of experience: April 05, 2025

Rated 5 out of 5 stars
Verified

Fantastic experience.

What a fantastic experience from Appliances Direct. Great website and so easy to navigate. From ordering to delivery everything was made so easy. Great communication,letting me know when my cooker would.be delivered. Fantastic prices too. Just a great all round experience.

Date of experience: June 11, 2025

Rated 5 out of 5 stars
Verified

Good communication

Good communication, easy to order, very good all round service. Really happy with their own brand dishwasher 😁

Date of experience: June 08, 2025

Rated 2 out of 5 stars
Verified

Okay

We paid for installation and they refused to install it.

Date of experience: June 08, 2025

Rated 5 out of 5 stars

Excellent service

Excellent service! Love the cooker, looks good, works great and delivery and installation all went smoothly and efficiently,. Thanks to all

Date of experience: June 04, 2025

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