Easy to use website, great product range and prices. Delivery easy to organise.
Customer service ace! (I wanted proper invoice/receipt).
Only downside was slight damage to edges of a product due to over tight packing. Annoying but not disastrous.
I will use again.
Hobbycraft Reviews 72,926
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Ordered A1 boards and jam jars. Packaged well so arrived intact. The jam jars are great value and I have ordered on a number of occasions and never had a breakage.
All corners on the boards were undamaged too. Required for a project and delighted with the quality and price.
Delivery was quick so absolutely no complaints.
ordered wrong item but contacted within minuted. they cancelled order for me immediately. took a while for payment to be cancelled.
Ordered new item, quick delivery. very pleased with hobbycraft.
Great company, bought goods of every kind for years and never had to return or complain about anything that I have purchased either in store or on line. Staff are always helpful.
Company details
- #28 of 35 best companies in Art supply shop
- #51 of 61 best companies in Craft shop
- #19 of 19 best companies in Haberdashery
- #18 of 18 best companies in Sewing shop
About Hobbycraft
Written by the company

About Hobbycraft
The largest arts and crafts retailer in the UK, Hobbycraft has everything you need for art, knitting and crochet, haberdashery, papercraft, wedding and party, baking, jewellery making and more. Enjoy the best brands, great value offers and crafting expertise every time you shop.
A passion for craft is at the centre of everything Hobbycraft does. This is reflected in creative and knowledgeable Hobbycraft colleagues and a vast, carefully selected range of quality products. Throughout the year, Hobbycraft also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
Contact info
7 Enterprise Way, BH23 6HG, Christchurch, United Kingdom
- 0330 026 1400
- customerservices@hobbycraft.co.uk
- www.hobbycraft.co.uk
Replied to 84% of negative reviews
Typically replies within 24 hours
Ordered 6 box frames
Ordered 6 box frames. They arrived well packaged and on time. Quality good.
Date of experience: 14 March 2025
Easy ordering and quick delivery
Easy ordering and quick delivery. I bought the small box frames, great price in the sale, good quality and ideal for my air dry clay creations.
Date of experience: 08 March 2025
Good service and always good products…
Good service and always good products and helpful staff.
Date of experience: 15 March 2025
Easy and efficient company to use
Easy website to use ! Quick delivery and all items were of good quality
Date of experience: 15 March 2025
A great range of products with fast…
A great range of products with fast delivery.
Date of experience: 15 March 2025
It was great to find the items I was…
It was great to find the items I was looking for (a variety of Easter bonnet decorations and some googly eyes). Everything went smoothly with ordering and delivery.
Date of experience: 15 March 2025
Easy navigation of Web site
Easy navigation of Web site, excellent choice of products. Quick deliveries, items well packed and protected.
Date of experience: 15 March 2025
Hobbycraft has everything and more!&
Hobbycraft has everything and more than you could imagine for crafting. It has help and support for customers in many different ways and the website is very easy to navigate.
Date of experience: 07 March 2025
I bought florists tape for making…
I bought florists tape for making floral buttonholes. It was extremely good.
Date of experience: 08 March 2025
Jars look good for my jams and chutney …
Jars look good for my jams and chutney thank you.
Date of experience: 15 March 2025
Great water colours
Great water colours
Not to expensive but are good quality
Date of experience: 15 March 2025
I only just discovered Hobby craft and…
I only just discovered Hobby craft and the workshops on offer, absolutely brilliant! Loved it and will be doing it again!
Date of experience: 08 March 2025
Easy to use website
Easy to use website, good service, fast delivery but most of all you can rely on the goods being good quality.
Date of experience: 15 March 2025
Good.
Plenty of choice on the website and with good prices. My order was dispatched speedily and arrived in 2 days - great !
Date of experience: 14 March 2025
Super company
Great company, bought goods of every kind for years and never had to return or complain about anything that I have purchased either in store or on line. Staff are always helpful.
Date of experience: 15 March 2025
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