Superdry Reviews

281,609  Excellent
TrustScore 4.5 out of 5

4.3

In the Clothing Shop category

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Reviews4.3

281,609 total


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Rated 5 out of 5 stars

Lots of choice

Lots of choice, website easy to navigate, buying process clear and easy. Opted for click and collect. Delivery was quick, team instore were friendly and well organised. Trousers are perfect! Exactly as described, good fit, really good quality. Happy customer!

Date of experience: 07 April 2024


Rated 5 out of 5 stars

It pays to negotiate for discount with the store’s sales staff

I went into the Superdry store with the intention of buying some colourful T-shirts. While the store offered discount for the round neck t-shirt they didnt offer the same discount for the V nect ones. When I told the sales staff that I will buy the V neck T shirt if they offered me the same discount she referred the matter to her manager who approved the discount. I bought 3 V shaped neck T Shirts for a total price of £50 and left the store feeling very happy.

Date of experience: 16 April 2024


Rated 5 out of 5 stars

I can not thank Charlotte enough

I can not thank Charlotte enough, in your central Brighton store, for her extraordinarily helpful and wonderfully kind service. She is by far the best in store person I ever encountered. Your company should be so happy to have her representing your company.
Kind regards
Roger Keilthy

Date of experience: 12 April 2024


Rated 5 out of 5 stars

Hooded mountain windbreaker

Very happy! A repeat purchase of an old favourite that served me well for many years. Jacket has all the usual technical aspects which I love, high warm collar, secure good, waist tues, easy access pockets & looks great !

Zips are slight overkill with so many but overall my favourite go to jacket

Date of experience: 28 March 2024


Rated 5 out of 5 stars

Very g

Very good. The items were too small and the sales assistant advised me the items could be purchased from the website in a size larger. He refunded the cost of the two items a d I was that happy with the transaction I bought another 2. Great service unlike some clothing stores that will not refund your money, and will only hand out a credit.

Date of experience: 16 April 2024


Rated 5 out of 5 stars

Female Mid life crisis victim meets superdry

Helpful staff, friendly& humorous. Female fine artist aged 60, looking to revamp her wardrobe without looking like stereotypical M&S granny. Decided to revisit my abba years, Helped me feel 25 and not 60 years old , lol 😆

Date of experience: 15 April 2024


Rated 5 out of 5 stars

I was down Somerset on holiday we…

I was down Somerset on holiday we decided to visit clarks village , we'll what can I say , I loved the superdry store , its obviously more expensive than other clothes , but you can tell the difference straight away , the quality of clothing is amazing .it was that good we visited twice. Well done superdry x x

Date of experience: 02 April 2024


Rated 5 out of 5 stars

Quality and Comfort

I recently bought a t-shirt and a jacket from Superdry, and I'm impressed by the quality. The t-shirt feels really soft and comfortable, and the stitching is solid, promising durability.

The jacket is amazing too. It's well-made with attention to detail, and the materials used feel premium. It's warm and stylish, perfect for chilly days.

Overall, Superdry delivers great quality in their products. I'm happy with my purchases and would definitely recommend them for everyday wear that lasts.

Date of experience: 03 April 2024


Rated 5 out of 5 stars

I love Superdry and the guys in…

I love Superdry and the guys in Brighton did excellently. However, I don’t know when and where I’ll buy something from the brand, because there’s no store in Switzerland where I’m located.

Date of experience: 16 April 2024


Rated 5 out of 5 stars

Amazing customer service

I’d purchased a gilet online from Superdry unfortunately it has been lost on transit and wasn’t even Superdry’s fault it was Evri’s faults as soon as I’ve emailed Superdry they sent me the new one and after a day I received it.
Thank you so much Superdry

Date of experience: 04 April 2024


Rated 1 out of 5 stars

Size joke

So I tried a size in store and wanted a bigger size so ordered online one size up and there was no difference between the sizes as its Chinese made??
Seems a bit ridiculous to me and lost the money I spent of delivery fees to get and to return the jacket as they didn't do any bigger.
Won't be shopping with superdry again and if you are a larger gent don't bother it's not worth the hassle

Date of experience: 07 April 2024


Rated 2 out of 5 stars

Quality has seriously dropped

Quality has seriously dropped with regards to their T-Shirts.

They always used to be quite a thick cotton and wore really well, now the three I was given for Christmas are all misshapen (I've followed the care instructions to the letter):and they are very thin. Really disappointed - I know they are in trouble but it seems like their solution is to drop the quality and charge us the same or more.

I won't be buying anymore Tees from them, which is a real shame as I love the styles.

Date of experience: 15 April 2024


Rated 3 out of 5 stars

Sizes Not Accurateothes

The quality of your clothes is excellent but your sizes are not good for the bigger male. I am quite well built with a 46 inch chest and purchased an xxl but thus was too tight although your sizes said 48 48 inches and it certainly isn't fir someone of my size. Wish your sizes were more accurate as it's lost you a sale.

Date of experience: 07 April 2024


Rated 5 out of 5 stars

One of the best!

I absolutely love buying my clothes from Superdry. The quality is top the delivery is fast. This is how you sell clothes other retailers should take note. What I order I receive no out of stock or wrong size. Shop here you won't regret it.

Date of experience: 05 April 2024


Rated 4 out of 5 stars

Great online shopping and customer…

Great online shopping and customer service experience, the clothing I ordered arrived quickly and without hitch!! Good delivery notifications. Unfortunately cargo pants didn’t fit well when arrived so had to return, but no problems with return either, refund was easy and quick!

Date of experience: 03 March 2024


Rated 3 out of 5 stars

Great store but very $$$

Great store, huge, beautiful clothes on the very pricey side of things (I can’t believe they selling men’s cotton sweatshirts for 60 pounds!), amazing designs but super expensive and the garments quality is pretty normal. My only issue is there where only two staff members on the whole store and I had to wait in a queu for 5 mins.

Date of experience: 10 April 2024


Rated 5 out of 5 stars

Great service

Staff was friendly and helpful and even through they don’t stock kids I managed to get one for him under small men’s size which he was happy with

Date of experience: 15 April 2024