Superdry Reviews

281,929  Excellent
TrustScore 4.5 out of 5

4.3

In the Clothing Shop category

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Reviews4.3

281,929 total


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Rated 5 out of 5 stars

The website is easy to manage

The website is easy to manage, payment straight forward as I ordered online. Delivery was well within the time stated, which was a pleasant surprise.
The windcheater is beautifully made and has been admired by many, when I’ve worn it.
I ordered a size small, it fits perfectly as I’m a UK size 10, though I must add, the sleeves are fairly long. This doesn’t matter too much as the rib cuff holds everything in place.
I highly recommend this company and the quality of their clothing.

Date of experience: 12 April 2024


Rated 5 out of 5 stars

The best military overshirt.

I looked at lots of military style over shirts, and liked most of them. I always choose carefully, but the Superdry design wins for its colour, style; and what I really like is the cotton fabric used. A fabulous garment for a relaxed casual look.

Date of experience: 14 April 2024


Rated 5 out of 5 stars

Superdry service

I've been purchasing clothes from Superdry regularly and all the staff are friendly and helpful. I also order clothes from the website to be delivered into the shop and they have always arrived quickly.

Date of experience: 17 April 2024


Rated 5 out of 5 stars

I was shopping for a particular item…

I was shopping for a particular item which the Nottingham shop had in stock, no problem and the hoodie is so far as good as all the previous ones I've had. However, I would say I find your stores dark and too cluttered to browse easily. As an older shopper I find that off putting which is a shame.

Date of experience: 22 April 2024


Rated 4 out of 5 stars

Orders

The goods arrived within a few days of ordering and the returns policy was refunded quickly.

The only reason I didn’t give 5 stars is because of the postage charges, both delivery and returns…..needs to be free

Date of experience: 17 April 2024


Rated 4 out of 5 stars

Good

Good quality shirt. Nice colour, fit is perfect. Bought in sale, wouldn’t have paid original full price. Delivery a little slow considering it’s paid for.

Date of experience: 16 April 2024


Rated 5 out of 5 stars

My first visit

My first visit, one of the employees was super kind and helpful in walking me through different sections and giving me sizing advice.

I LOVE all the Reworx

Date of experience: 25 April 2024


Rated 5 out of 5 stars

Superdry is a very atmospheric shop

Superdry is a very atmospheric shop. Feels like an Aladdin’s cave. The staff are always polite and never pushy or in your face. The clothes are a wonderful quality and the recent collection is gorgeous.

Date of experience: 19 April 2024


Rated 4 out of 5 stars

Great quality clothes

Really good merch, good displays etc. and even dog friendly here! The only thing that lets it down is its staff always seem supremely uninterested in any of their customers.

Date of experience: 25 April 2024


Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, two members of staff went out of their way to help me find a particular item I was looking for. Super friendly girls.

Date of experience: 20 April 2024


Rated 1 out of 5 stars

Cashier had one question and failed it.

Don’t ask customers if they want to be signed up to the mailing list if you’re going to do it anyway.

I bought one t-shirt less than a week ago, and I’ve already had five different emails putting offers on me.

Way to lose a customer.

Date of experience: 25 April 2024


Rated 5 out of 5 stars

Superdry

Superdry, garments are top quality, the styles of the clothing are unique,
One slight obstacle the xxl sizes are way to small if only.
Customer support team are understanding and very helpful 👍🏻
Other than that great, thank you superdry. 😊

Date of experience: 18 December 2023


Rated 5 out of 5 stars

Positivity is one word

Positivity is one word I can summarise my experience. I bought something expensive but the service offered resulted in satisfied me. Thanks. Look forward to more meaningful deals. I love the brand.

Date of experience: 23 April 2024


Rated 5 out of 5 stars

Super dry makes shopping great

Quality products on a par if not better than designerware at reasonable prices.
The staff were really friendly and so helpful.
Super dry makes shopping great

Date of experience: 22 April 2024


Rated 1 out of 5 stars

You inferior beanies

Long time since I have bought a Superdry beanie, but I have many at home and they have always been fantastic

Unfortunately, they have downgraded the material, made them thinner and they are no way is good!

Date of experience: 16 April 2024


Rated 5 out of 5 stars

Easy to order

Easy to order, item arrived quickly. It was an organic cotton shirt, when it arrived it felt a bit crispy/roughish texture however that soon softened up and I am delighted.

Date of experience: 14 April 2024


Rated 4 out of 5 stars

I wear long-sleeved t-shirts most of…

I wear long-sleeved t-shirts most of the time. Superset’s are a good fit (I’m normally large but buy extra-large in these). Colours are muted but nice. They’re quite good value but after a couple of years get that ‘decaying cotton’ smell.

Date of experience: 15 April 2024