Superdry Reviews

281,727  Excellent
TrustScore 4.5 out of 5

4.3

In the Clothing Shop category

Write a review

Company activitySee all

Reviews4.3

281,727 total


Sort:


Rated 5 out of 5 stars

Absolutely love this jumper

Absolutely love this jumper. It’s not thick so fantastic for me as like to layer up. Although it’s slightly cropped, it’s not too short. Good quality. Delivery arrived on scheduled day. All in all love it.

Date of experience: 07 April 2024


Rated 5 out of 5 stars

Superdry

I have bought super dry clothes at many locations over the past 8 years, I still have and use the garments today, very good quality and way up well

Date of experience: 11 April 2024


Rated 1 out of 5 stars

All fur coat, and no knickers

I purchased a faulty item. Took it back to the shop couldn't get a simple refund. Reordered online. What a farce. Delivery company inevitably deliver when I'm myself at work. Super dry didn't have another coat in stock. Useless shopping experience. Not for me.

Date of experience: 10 April 2024


Rated 5 out of 5 stars

It pays to negotiate for discount with the store’s sales staff

I went into the Superdry store with the intention of buying some colourful T-shirts. While the store offered discount for the round neck t-shirt they didnt offer the same discount for the V nect ones. When I told the sales staff that I will buy the V neck T shirt if they offered me the same discount she referred the matter to her manager who approved the discount. I bought 3 V shaped neck T Shirts for a total price of £50 and left the store feeling very happy.

Date of experience: 16 April 2024


Rated 5 out of 5 stars

Nice experience in your Maidstone…

Nice experience in your Maidstone branch. Lots of choice and laid out well. Attentive staff but not overly pushy. Nice to find a decent store in Maidstone these days. I think there is about 4 that are worth visiting the country town for these days!

Date of experience: 13 April 2024


Rated 5 out of 5 stars

Lots of choice

Lots of choice, website easy to navigate, buying process clear and easy. Opted for click and collect. Delivery was quick, team instore were friendly and well organised. Trousers are perfect! Exactly as described, good fit, really good quality. Happy customer!

Date of experience: 07 April 2024


Rated 1 out of 5 stars

Return clothing for correct size…

Return clothing for correct size required that I pay for courier from my pocket which is strange for an online retailer.
Soon after I spent that money, instead of getting me a correct size they just canceled my order.
This means I paid 5000 which I immediately lost when order was canceled.
Superdry is a scam, for sure.

Date of experience: 05 April 2024


Rated 4 out of 5 stars

Lovely dress for summer

Haven’t worn yet but tried on and lovely dress for summer. Lined which makes it hang well and move nicely - good quality. Only downside for me is the bright luminous orange tags in the inside/back/top of the dress which obviously show through! Can’t cut out as could damage dress. First Superdry purchase so perhaps it’s their Trademark (?) but it does spoil it for me hence only 4 stars. Easy ordering and came on time.

Date of experience: 05 April 2024


Rated 1 out of 5 stars

Bought a Fuji Hooded Mid Length Puffer…

Bought a Fuji Hooded Mid Length Puffer Coat, for my wife, online, within one month lining has come loose, pocket liners totally gave way, seams are coming undone, not even slightly water proof! Extremely poor overall quality!

Date of experience: 26 February 2024


Rated 5 out of 5 stars

Female Mid life crisis victim meets superdry

Helpful staff, friendly& humorous. Female fine artist aged 60, looking to revamp her wardrobe without looking like stereotypical M&S granny. Decided to revisit my abba years, Helped me feel 25 and not 60 years old , lol 😆

Date of experience: 15 April 2024


Rated 5 out of 5 stars

I was down Somerset on holiday we…

I was down Somerset on holiday we decided to visit clarks village , we'll what can I say , I loved the superdry store , its obviously more expensive than other clothes , but you can tell the difference straight away , the quality of clothing is amazing .it was that good we visited twice. Well done superdry x x

Date of experience: 02 April 2024


Rated 5 out of 5 stars

Perfect flared trousers

I purchased two pairs of mid rise flared corduroy trousers, luckily in the sale! They fit perfectly and the flare is just the right size, love them, well done Superdry.

Date of experience: 07 April 2024


Rated 5 out of 5 stars

Very g

Very good. The items were too small and the sales assistant advised me the items could be purchased from the website in a size larger. He refunded the cost of the two items a d I was that happy with the transaction I bought another 2. Great service unlike some clothing stores that will not refund your money, and will only hand out a credit.

Date of experience: 16 April 2024


Rated 5 out of 5 stars

The returns process could be more…

The returns process could be more straightforward. You get a refund for the cost of the item and then you have to email Superdry to request refund for the postage. A prepaid return label would be much more user friendly.

Date of experience: 08 April 2024


Rated 5 out of 5 stars

Friendly staff, tidy and appealing displays

The sales staff was super friendly, unpretentious and professional. The shop and clothes displays looked appealing, tidy and had arranged the different sections nicely. Nice shopping experience over all!!

Date of experience: 13 April 2024


Rated 5 out of 5 stars

I can not thank Charlotte enough

I can not thank Charlotte enough, in your central Brighton store, for her extraordinarily helpful and wonderfully kind service. She is by far the best in store person I ever encountered. Your company should be so happy to have her representing your company.
Kind regards
Roger Keilthy

Date of experience: 12 April 2024


Rated 5 out of 5 stars

Excellent service Excellent shop

The staff makes your experience there a great time. Paige was so friendly and helpful. I also forgot a parcel there that she put in a safe place for me to collect. Great choice of garments I actually bought more than planned as I couldn’t resist the lovely hoodies. But Paige’s service stood out from the start, big smile and ready to help. The other lady with her was equally friendly. Not everyday that you get served with a smile

Date of experience: 17 April 2024


Rated 5 out of 5 stars

Quality and Comfort

I recently bought a t-shirt and a jacket from Superdry, and I'm impressed by the quality. The t-shirt feels really soft and comfortable, and the stitching is solid, promising durability.

The jacket is amazing too. It's well-made with attention to detail, and the materials used feel premium. It's warm and stylish, perfect for chilly days.

Overall, Superdry delivers great quality in their products. I'm happy with my purchases and would definitely recommend them for everyday wear that lasts.

Date of experience: 03 April 2024