Big store with a lot of items stored at different places.
I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over the shop at different locations, same story with pants, sweaters and shirts.
You have to go through the entire store to find all items.
If younwould rearrange it to specific items or based upon season it or activity it would help me much more to find I was looking for.
Superdry Reviews 300,646
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High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical.
I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staff on the till and the overall connection with customers especially when they are willing to spend more. Overall happy though.
I picked up a wonderful charcoal black shirt from their Cheshire Oaks branch. I like Superdry garments because they are well made and last me for years. Also a big plus is that the staff are always friendly and courteous.
I have bought these trousers in the store. They matched perfectly. These trousers are exactly what I require from the proper linen style. I would give 5 stars for sure because the service was good. Delivery has been rescheduled and tracking was radliny accessible and accurate but there is only one but. The trousers bought via internet shop are longer so I have to get them cut. Another 20 pounds per pair so really expensive.
Company details
- #411 of 630 best companies in Clothing Shop
- #179 of 245 best companies in Men's clothes shop
- #27 of 37 best companies in Outerwear Shop
- #40 of 73 best companies in Streetwear store
- #171 of 276 best companies in Ladies' clothes shop
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
United Kingdom
- care@superdry.com
- www.superdry.com
Replied to 46% of negative reviews
Typically replies within 1 week
Great staff
Great staff , great selection of clothing means I can do one shop buy everything for sessions done
Date of experience: 21 May 2025
Lovely experience staff so helpful and…
Lovely experience staff so helpful and happy
Date of experience: 21 May 2025
Staffs are friendly specially the…
Staffs are friendly specially the casher.
Date of experience: 21 May 2025
Big store with a lot of items stored at…
Big store with a lot of items stored at different places.
I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over the shop at different locations, same story with pants, sweaters and shirts.
You have to go through the entire store to find all items.
If younwould rearrange it to specific items or based upon season it or activity it would help me much more to find I was looking for.
Date of experience: 21 May 2025
Sizing was not good
Quality of the item was good but it did not fit like a size 10 it was a lot large and very risky on the chest area for both me and my mum who is a size 12-14
Date of experience: 16 May 2025
Great casual / everyday wear and…
Great casual / everyday wear and decent prices
Date of experience: 20 May 2025
Friendly and helpful staff
Friendly and helpful staff. All size shirts and colourways available to try on.
Date of experience: 17 May 2025
May use AI-assist with repliesRead more
Sizing needs to be addressed
Sizing needs to be addressed, picked a 2x xl item and the sizing was more akin to a large at best. Very disappointing
Date of experience: 20 May 2025

Reply from Superdry
Products are quality- fit to size
Products are quality- fit to size, wash well and look good.
Date of experience: 06 May 2025
Great selection
Visited the Oxford Street store in London. Great variety selection. Helpful staff.
Date of experience: 20 May 2025
Great customer service by all the team…
Great customer service by all the team members on the day.
Date of experience: 20 May 2025
Great range of clothing
Great range of clothing, lots of styles, very happy with purchase
Date of experience: 20 May 2025
Love my new T-shirts and hoodie
Love my new T-shirts and hoodie. Thank you Superdry for the fast and efficient service.
Date of experience: 05 May 2025
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